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eCommerce Managed Services

Our job isn't finished when your website has been built. It's only started! Our managed services can assist with everything from web hosting, to ongoing marketing strategies, to maintenance and further development of your site.

eCommerce Support

At AuComm we understand that running an eCommerce business takes many positions, and not every company has the right resources to fill every position. This is why we offer ongoing support to help our eCommerce clients grow their business without having to hire full-time staff internally. We offer monthly support for eCommerce strategy, online marketing, marketplaces, ongoing website development, and web hosting. Whether you need a one-stop shop to handle all of your eCommerce needs or you need us to be an extension of your existing eCommerce department, we can help.

Managed Services

Fine Linens Website on Desktop

packages

Choose the best fit for you

Start with a block of hours so we can learn more about your business case and eCommerce goals, or request a custom quote for your project.

10h
Price: $1,750
Starter Package

Perfect for introductory consultations for businesses just starting in eCommerce.

  • 10 hours of dedicated access from our eCommerce experts
  • Basic business assessment
  • Personalized platform and service recommendations
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20h
Price: $3,500
Discovery Package

Recommended for deeper discovery of an existing website or eCommerce system.

  • 20 hours of AuComm expert service
  • Advanced business assessment
  • Hand-tailored eCommerce action plan
  • Personalized recommendations
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Not sure where to start?

Request a Custom Quote

Find out how AuComm experts can help you:

  • Set up an eCommerce ecosystem that works hard for you (not just with you)
  • Set up seamless eCommerce integrations
  • Implement PLAs, SEO, and multi-channel strategies that will attract new customers and earn you more revenue
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Frequently Asked Questions

Our managed services can include website hosting, maintenance and ongoing development, security optimization, and performance enhancements. We ensure your eCommerce site runs smoothly, stays secure, and is always up-to-date.

Yes! Our team of eCommerce professionals is available around the clock to make sure your eCommerce website remains operational. An AuComm team member is always ready to address any urgent concerns promptly and ensure the online shopping never ends!

Absolutely. Whether we've helped with your existing website or not, we can ensure a smooth transition to our managed services with minimal downtime and data loss.

Our Process

1. Planning

Every successful project starts with knowing what the end looks like. Our project managers take the time to learn about your business, your needs, and your goals. Then they will work with your team to map out every step that is needed to build you the eCommerce solution of your dreams. From creating wireframes, to putting on the finishing touches, and implementing your SEO strategy, this is where the roadmap is built.

2. Design

After the initial wireframes are approved, the fun begins. Our UI/UX experts start the design process with your custom homepage, which sets the style and tone for the rest of the site. Then, each page is rendered according to your goals, branding guidelines, and needed functionality.

3. Development

This is where your website starts to spring to life! Using the designs, plans and requirements previously created, our developers will digitally craft each page and feature until the site is fully functional and ready to go live. Once the site is built, we will assist with adding content and product data, setting up payment, shipping, and tax logic, and configuring site promotions.

4. Quality Assurance (QA)

Every website we built goes through a 2 phase quality assurance test. First, our team will test to make sure that all content and features are working as desired, as well as run the site through our extensive checklist to make sure that site performance, and functionality are optimized. Next, we pass the site to you for user acceptance testing (UAT). Once both parties are satisfied with the final result, we are ready to launch!

5. Launch

Launching a website can look different depending on who is going to host the website and whether or not we are launching a brand new website or replacing an existing website. We will work closely with your team to ensure the website launch is as seamless as possible.

6. Post-Launch Support

Once your new website is live, we will continue to support your eCommerce needs based on the level of service you desire. If you want active monthly support and strategy, then you would enter our monthly retainer program. Otherwise, if you just want support on an as-needed basis, you would work with our customer support team and submit requests via tickets and calls.

Ready to work with us?

Contact us about your eCommerce needs! Complete the form with as much information as you can provide, and an AuComm eCommerce expert will be in touch with you soon.

 








 

 

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